I can’t name a single software application or software feature that has been mooted by AI. Zero. Take Excel as an example. Not only has AI failed to replace Excel in its entirety, but it has also failed to replace any of its features. AI was simply appended as an additional feature in the form of an agentic chatbot. This has been the trend across the entire industry, and it’s why AI has failed to fundamentally transform any of our exiting software application.
Now you might ask: what about AI native applications? Well, as it turns out, most of them are essentially clones of existing software but with a chatbot slapped on top. Because of the error prone nature of AI, any application that leverages it also has to surface all of the controls required to override all of its decisions. So you end up with a traditional software application plus AI.
AI promised to transform and even replace software applications, but all it did instead was augment them with an unreliable chatbot. All of the old fields and buttons are still there, but now there’s an additional text field that you can type into and hope for the best.
GT often uses the wrong word or changes the tone of a message. AI always gets the intent right and always seems to use the most appropriate words given the original intent/meaning (or at least something way better than what GT does). And, whenever there is doubt, I can argue with it, so AI is happy to explain the nuances and differences between the possibilities.
Edit: I recently had to send a semi-formal email requesting something from a government employee in a different country (using a language I'm a beginner at), and AI was immensely helpful in getting the right tone (neither informal or too formal) and everything else right. The Google Translate version of what I had originally written was miles and miles and miles worse than what AI helped me craft.